Alex Lessard
Coding | Video | Photography | Resume | Contact Me
Alexandre P. Lessard
Objective
To obtain a position that will enhance both my design and programming skills in a professional business environment.
Technical Abilities
Programming
  • HTML
  • PHP
  • CSS
  • MySQL
  • Javascript
  • C++
Internet
  • Apache & IIS webservers
  • Wildfire Jabber server
Operating Systems
  • DOS
  • Windows 98SE/ME/2000/XP-Home/XP-Pro (French & English)
  • Linux (Ubuntu/Red Hat)
  • Mac OSX
Networking
  • TCP/IP
  • NAT
  • NIC Troubleshooting
  • Microsoft Active Directory Management
Software
  • Microsoft Office products
  • Adobe Creative suite
  • Symantec Ghost
  • Eudora
  • Mozilla internet applications
Employment
Sep 07 - Present UMaine IT Networking Orono, ME
IT Networking Student
  • Assisted with the creation of custom plugins and scripts in PHP.
  • Migrated a failing cluster to a private active directory server. Created and maintained an image for the cluster to ensure reliability of services.
  • Assisted with the maintenance of images for public clusters on campus.
Sep 04 - Aug 07 UMaine IT Support Services Orono, ME
ITSS Student Manager
  • Developed systems for the original ITSS webpage to aid in a timely-flow if information to students, faculty and staff in need of support.
  • Worked with upper management to hire, train, and manage staff in multiple ITSS locations on campus.
  • Provided Telephone, Walk-in, and on-site support for students, faculty, and staff for items ranging from general computing questions to advanced networking questions while providing a pleasant customer service experience.
Jan 02 - Nov 02 Envisionet Orono, ME
Floor Coordinator Backup
  • Responsible for tracking the attendance, and work proficiency of over 200 employees, and maximizing their profitability by organizing trainings, and projects.
  • Recorded Call Volume, and Trend data for reporting and analytical use by Operations Management.
Jan 02 - Nov 02 Envisionet Orono, ME
Technical Support Engineer
  • Specialized in On-phone technical support for Linksys Hubs, switches, routers, and Network LAN, and wireless cards.
  • Achieved the top high customer satisfaction ratings for professionalism and resolution accuracy.
Education
Expected Date of Graduation: May 2008 University of Maine
New Media Major; Computer Science Minor - Current GPA: 3.24
References
Mrs. Colleen Willett
Firstclass Administrator
Immediate Supervisor: ITS
University of Maine IT
207-581-4632
Mrs. Peg Kearney
Information Technologies Support Services Coordinator
Immediate Supervisor
Unversity of Maine
207-581-4631
Mr. Noel Topping
Team Manager
Immediate Supervisor: Leapfrog Toys
Microdyne
207-866-6017